FAQ's

Product Information

Where can I purchase Baby Dwelling products?

Baby Dwelling products are available exclusively through our official website: www.babydwelling.in.

What fabrics does Baby Dwelling use?

Fabric quality is at the heart of everything we do. We only use all-natural fibres, including premium cotton, organic cotton, linen, and hemp.

Does Baby Dwelling offer a warranty on its products?

Yes:
6-month warranty on baby carriers
3-month warranty on accessories
If your product is defective or damaged, please email us at support@babydwelling.com with your order number and photos.

Sizing & Instructions

When can I start using the Boundless Carrier?

From newborn to approx. 2 years (3.2 kg / 7 lbs – 16 kg / 35 lbs).

Will the carrier fit me?

Yes, the Boundless Carrier is one size fits all and can be adjusted to fit different body types.

Do you have usage instructions?

Yes, please visit our Instructions page for video and image guides.

Does the Boundless Carrier support multiple carry positions?

Yes – Front inward, Front outward, and Back carry.

When can I carry my baby facing outward?

When your baby:Weighs 5.9 kg – 10 kgHas strong neck & head controlIs tall enough for their face to be above the carrier panel

Safety & Certifications

Are Baby Dwelling carriers safe?

Yes. The Boundless Carrier complies with ASTM F2236 international safety standards.

Is the Boundless Carrier hip-healthy?

Yes, it is acknowledged as hip-healthy by the International Hip Dysplasia Institute.

Washing & Care

Can I wash my Baby Dwelling carrier?

Yes, it is machine washable. We recommend:Spot clean with warm water & cloth for daily care.Gentle cycle machine wash when necessary.

Orders & Payments

What is a pre-order?

A pre-order item is not in stock and will ship on the estimated date mentioned on the product page.

What payment methods do you accept?

UPI (Google Pay, PhonePe, PayTM, BHIM)Debit & Credit Cards (Visa, Mastercard, Amex)Net BankingWallets (where available)Cash on Delivery (COD) ONLY INDIA

Shipping & Delivery

Does Baby Dwelling offer free shipping?

Yes – we offer free standard delivery in India on pre-paid orders only.
We also provide free shipping in the USA on orders above $50.

Where are Baby Dwelling products shipped from?

Orders in India ship from our local warehouse.Orders in the USA ship from our U.S. warehouse.Orders in the UAE ship from our regional facility.